Access your accounts 24 hours a day, every day.
The ValTel24 Audio Response System Phone Access allows you FREE access your accounts 24 hours a day, 7 days a week. Inquire about balance information, retrieve transaction history, transfer money, or make a payment even when you cannot get to a branch or to an internet-enabled device.
When first accessing the system, there is no immediate requirement for signing up. Only after attempting to take certain actions will you be required to setup your account.
Follow these example steps below when using ValTel24 Phone Access for the first time:
The following is the Main Menu of options when first accessing ValTel24:
You may key ahead at any time during the session, you don't need to wait for the voice prompt.
The following are Global Commands that can be used from any area of the ValTel24 phone system:
Please refer to this call flow chart to better assist you in navigating through the system:Valtel24 Call Flow Chart
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